Contact

Ask whether it is too late

It is the question people open with and it almost never is. A van already on the drive, a house half emptied, a booking that collapsed on the Friday — all ordinary starting points here.

Email hello@removals.solutions — good for anything that is not urgent, because you can attach photographs of the rooms still to go.

Hours Monday to Friday, 8am to 6pm. Saturday mornings. Anything sent outside those hours is picked up the next working day.

If a firm has cancelled Telephone rather than email. We will tell you in the first minute whether we can cover the date, because you need to keep ringing if we cannot.

Coverage The UK mainland, Wales, Scotland and the islands a ferry serves, plus abroad by road, sea and air. Where first attempts fail.

Quotes Begin on the quote form. No rate card appears on this site, because what is left and how you are getting there set the figure.

Tell us what is left, not what has gone

It is the thing people get the wrong way round, understandably. The job now is whatever is still standing in the house, and describing the original move makes it sound bigger and more expensive than it is.

Photographs of the rooms still to go, plus one of the staircase, give us the volume and the difficulty in a single message.

If you are not sure you need us

Ask anyway. A single item across town is a courier. One room with a lift at both ends is frequently you and a friend. A few boxes is your own car over two trips.

We will say all three and each of them costs us a booking. It is the honest answer to the question that was asked.

If something went wrong

Write and say so plainly. Your booking contract covers claims and the time limits on them, and we would far rather deal with it directly than leave you reading clauses on your own.